Contact

Contact TrySolar

Use these channels for support, privacy questions, billing questions, refund requests, legal notices, and policy feedback.

Support and legal contact

General support: support@trysolar.co.nz
Privacy officer and access/correction requests: privacy@trysolar.co.nz
Billing, cancellation, refund, or Stripe subscription questions: support@trysolar.co.nz
Include your account email, a short description of the issue, and any Stripe invoice or subscription number if your question is about billing.

Before relying on results

For electricity-plan decisions, check rates, eligibility, discounts, GST, and meter requirements with your retailer.
For solar, battery, EV, tax, engineering, or electrical decisions, get advice from a qualified installer or adviser.